Exception Center

The Exception Center module shows all the history notifications of device exceptions and channel exceptions.

Note:

For Installer Admin, you can view all the exceptions of the devices in all the added sites. For Installers, you can view the exceptions of the devices in the site which has been assigned to you.
You need to set the exception rule first. For details, refer to Add Exception Rule.

Tap Exception Center to enter the Exception Center page as follows.

Figure 1. Exception Center

Check Exception Details

Perform the following steps to filter the exceptions according to actual needs.

Set the time period. The exceptions received during this time period will be displayed.
Select a source (including site, device, and channel) from the drop-down list to view the corresponding exceptions.
Select the exception types that you want to check. The exception types include device exception and channel exception.

The Exception Center module shows all the history notifications of device exceptions and channel exceptions.

Note:

For Installer Admin, you can view all the exceptions of the devices in all the added sites. For Installers, you can view the exceptions of the devices in the site which has been assigned to you.
You need to set the exception rule first. For details, refer to Add Exception Rule.

Tap Exception Center to enter the Exception Center page as follows.

Figure 1. Exception Center

Perform the following steps to filter the exceptions according to actual needs.

Set the time period. The exceptions received during this time period will be displayed.
Select a source (including site, device, and channel) from the drop-down list to view the corresponding exceptions.
Select the exception types that you want to check. The exception types include device exception and channel exception.