When the site (no permissions selected when inviting Site Owner) has been handed over to Site Owner, and then there are maintenance requirements for the devices in the site, the Installer needs to send an application to Site Owner for the authorization. After the authorization is approved, the Installer can get the permission to manage and configure the devices of the site. Besides this, the Site Owner can add a device on Hik-Connect Mobile Client and authorize it to the Installer for further management and configuration.

1. Choose one of the followings to apply for authorization.

   • Tab the blue prompt about no authorization in site list.

   • Tap site to enter Site Details page. Tap in top right corner, and tap Apply for Authorization.

2. Tap OK to confirm the operation.

   The Site Owner will receive and handle the application via Hik-Connect Mobile Client. After the Site Owner approves the application, the Installer will have the authorization of the site and perform some operations.

   If there are maintenance requirements for the devices added in Hik-Connect Mobile Client, but not added and managed in the site by the Installer yet, after consensus, the Site Owner can select the devices and authorize the permissions of the devices to the Installer.

   Note:

   • Please inform your end users to download or update the Hik-Connect Mobile Client (Version 4.5.0 and later). You can send the QR code or download link shown in the banner on the Home page of Portal to them.

   • For AX Pro, after adding an AX Pro to Hik-ProConnect, the Installer and Installer Admin's accounts will become the accounts of the AX Pro; these accounts will be deleted after the Installer deletes the AX Pro from Hik-ProConnect. If you edit an Installer's login password, the password for logging in to the AX Pro by this account will also change.

   • After authorizing a site with AX Pro to an Installer, the Installer and Installer Admin's accounts will become the accounts of the AX Pro; besides, the account with the permission of managing all sites will also become the account of the AX Pro.

   • If an Installer hands over the site with this AX Pro to an end user, the end user's Hik-Connect account will also become an account of the AX Pro, while the Installer's account will be deleted from the AX Pro. This is also applicable to an Installer Admin.

   • For more details about operations on Hik-Connect Mobile Client, refer to the User Manual of Hik-Connect Mobile Client.