Add Device by Scanning QR Code

Add Device by Scanning QR Code

You can add a device to a site by scanning the QR code on the device, or add multiple devices to a site by scanning the QR code generated by iVMS-4200 or iVMS-4500.

Make sure the devices you are going to use are correctly installed and connected to the network as specified by the manufacturers.

  1. Tap a site on the site list to enter the site details page.
  2. Tap Add Device to enter the Add Device page.
  3. Scan QR code to add device(s) to site.
    • Scan a QR code on a device. You can scan the QR code by aligning the QR code with the scanning frame; If there is a device QR code in phone album, tap Album to extract QR code from local album. By this mode, you can add only one device to site at a time.

      Note:
      • Usually, the QR code is printed on the label, which is on the back cover of the device.

      • Tap to enable the flashlight if the scanning environment is too dark.

      • Please allow the Mobile Client to access the photo album of the phone.

    • Scan a QR code generated by iVMS-4200 or iVMS-4500. After scanning the QR code, you will enter the page for selecting to-be-added devices. Check devices and tap OK to add the selected devices to site. By this mode, you can add multiple devices to site at a time.

  4. Optional: Perform the following operations if the following situations occur.
    • If the QR code only contains the information of device serial No., you will enter the manually adding page. Add the device manually in this case. See Add Device by Hik-Connect (P2P) for details.

    • If the device is offline, you should connect a network for the device. For details, see Connect Offline Device to Network for details.

    • If the device is not activated, tap Activate on the pop-up window, and then create a device admin password and tap Activate to activate the device.

      Note:

      During activation, Dynamic Host Configuration Protocol (DHCP) will be automatically enabled for allocating IP addresses for the device.

    • If the Hik-Connect service is disabled for the device, tap Enable on the pop-up window, and then create a device verification code and tap Enable to enable the service.

      Note:

      Please inform your end users to download or update the Hik-Connect Mobile Client (Version 4.7.1 and later). You can send the QR code or download link shown in the banner on the Home page of Portal to them.

    The device will appear on the device list.

    Note:
    • By default, Health Monitoring Service is enabled for the added devices. For devices with health monitoring service disabled, you cannot upgrade device firmware, set linkage rules (the existing linkage rules will be invalid), set and receive exceptions, and check device health status.

    • After adding the device, the Hik-ProConnect starts detecting whether the device firmware version is compatible. Some functions (including health monitoring, linkage rule, and remote configuration) are unavailable if the device is not compatible with the Hik-ProConnect.

    • For AX Pro, after adding an AX Pro to Hik-ProConnect, the Installer and Installer Admin's accounts will become the accounts of the AX Pro; these accounts will be deleted after the Installer deletes the AX Pro from Hik-ProConnect. If you edit an Installer's login password, the password for logging in to the AX Pro by this account will also change.

    • After authorizing a site with AX Pro to an Installer, the Installer and Installer Admin's accounts will become the accounts of the AX Pro; besides, the account with the permission of managing all sites will also become the account of the AX Pro.

    • If an Installer hands over the site with this AX Pro to an end user, the end user's Hik-Connect account will also become an account of the AX Pro, while the Installer's account will be deleted from the AX Pro. This is also applicable to an Installer Admin.

  5. Optional: Perform the following operations after adding the device if required.
    Option Description

    Remote Configuration

    Tap the device and then tap to remotely configure its parameters.

    Note:
    • For details, see the user manual of the device.

    • Only encoding devices, doorbells, and security control panels support remote configuration.

    Delete Device

    On the device page, tap > Delete Device to delete the device.

    Generate Device QR Code

    • If a device is added by scanning the QR code generated by iVMS-4200/ iVMS-4500, you can generate a QR code of the device. If an end user did not add the device to his/her Hik-Connect account, he/she can add it to the Hik-Connect account by scanning this QR code using Hik-Connect Mobile Client.

      1. On the top right of a device page, tap > Generate QR Code to open the Generate QR Code window.

      2. (Optional) Enter the password to encrypt the QR code, and then tap Next.

      3. Tap Save to save the generated QR code in your phone.

    Set Type for Unknown Device

    If the Hik-ProConnect cannot recognize a device's type after you add it, you can manually set a device type for it.

    1. Enter a device details page, tap of the Device Type to enter the Device Type page.

    2. Select a type for the device.

    You can edit it again after the selection.

    Edit Device Information

    For devices added by scanning QR code generated by iVMS-4200/ iVMS-4500, if the device's information changed, or a network exception occurs, you can edit its information accordingly.

    Enter a device page, and tap IP/Domain to edit the device's name, IP address, port number, user name, or password, and then tap Save.

    Note:
    • It is highly recommended to encrypt the device QR code for security reasons.

    • Deleting device is not supported if the site is authorized (except for devices added by IP/Domain).

Add Device by Scanning QR Code

You can add a device to a site by scanning the QR code on the device, or add multiple devices to a site by scanning the QR code generated by iVMS-4200 or iVMS-4500.

Make sure the devices you are going to use are correctly installed and connected to the network as specified by the manufacturers.

  1. Tap a site on the site list to enter the site details page.
  2. Tap Add Device to enter the Add Device page.
  3. Scan QR code to add device(s) to site.
    • Scan a QR code on a device. You can scan the QR code by aligning the QR code with the scanning frame; If there is a device QR code in phone album, tap Album to extract QR code from local album. By this mode, you can add only one device to site at a time.

      Note:
      • Usually, the QR code is printed on the label, which is on the back cover of the device.

      • Tap to enable the flashlight if the scanning environment is too dark.

      • Please allow the Mobile Client to access the photo album of the phone.

    • Scan a QR code generated by iVMS-4200 or iVMS-4500. After scanning the QR code, you will enter the page for selecting to-be-added devices. Check devices and tap OK to add the selected devices to site. By this mode, you can add multiple devices to site at a time.

  4. Optional: Perform the following operations if the following situations occur.
    • If the QR code only contains the information of device serial No., you will enter the manually adding page. Add the device manually in this case. See Add Device by Hik-Connect (P2P) for details.

    • If the device is offline, you should connect a network for the device. For details, see Connect Offline Device to Network for details.

    • If the device is not activated, tap Activate on the pop-up window, and then create a device admin password and tap Activate to activate the device.

      Note:

      During activation, Dynamic Host Configuration Protocol (DHCP) will be automatically enabled for allocating IP addresses for the device.

    • If the Hik-Connect service is disabled for the device, tap Enable on the pop-up window, and then create a device verification code and tap Enable to enable the service.

      Note:

      Please inform your end users to download or update the Hik-Connect Mobile Client (Version 4.7.1 and later). You can send the QR code or download link shown in the banner on the Home page of Portal to them.

    The device will appear on the device list.

    Note:
    • By default, Health Monitoring Service is enabled for the added devices. For devices with health monitoring service disabled, you cannot upgrade device firmware, set linkage rules (the existing linkage rules will be invalid), set and receive exceptions, and check device health status.

    • After adding the device, the Hik-ProConnect starts detecting whether the device firmware version is compatible. Some functions (including health monitoring, linkage rule, and remote configuration) are unavailable if the device is not compatible with the Hik-ProConnect.

    • For AX Pro, after adding an AX Pro to Hik-ProConnect, the Installer and Installer Admin's accounts will become the accounts of the AX Pro; these accounts will be deleted after the Installer deletes the AX Pro from Hik-ProConnect. If you edit an Installer's login password, the password for logging in to the AX Pro by this account will also change.

    • After authorizing a site with AX Pro to an Installer, the Installer and Installer Admin's accounts will become the accounts of the AX Pro; besides, the account with the permission of managing all sites will also become the account of the AX Pro.

    • If an Installer hands over the site with this AX Pro to an end user, the end user's Hik-Connect account will also become an account of the AX Pro, while the Installer's account will be deleted from the AX Pro. This is also applicable to an Installer Admin.

  5. Optional: Perform the following operations after adding the device if required.
    Option Description

    Remote Configuration

    Tap the device and then tap to remotely configure its parameters.

    Note:
    • For details, see the user manual of the device.

    • Only encoding devices, doorbells, and security control panels support remote configuration.

    Delete Device

    On the device page, tap > Delete Device to delete the device.

    Generate Device QR Code

    • If a device is added by scanning the QR code generated by iVMS-4200/ iVMS-4500, you can generate a QR code of the device. If an end user did not add the device to his/her Hik-Connect account, he/she can add it to the Hik-Connect account by scanning this QR code using Hik-Connect Mobile Client.

      1. On the top right of a device page, tap > Generate QR Code to open the Generate QR Code window.

      2. (Optional) Enter the password to encrypt the QR code, and then tap Next.

      3. Tap Save to save the generated QR code in your phone.

    Set Type for Unknown Device

    If the Hik-ProConnect cannot recognize a device's type after you add it, you can manually set a device type for it.

    1. Enter a device details page, tap of the Device Type to enter the Device Type page.

    2. Select a type for the device.

    You can edit it again after the selection.

    Edit Device Information

    For devices added by scanning QR code generated by iVMS-4200/ iVMS-4500, if the device's information changed, or a network exception occurs, you can edit its information accordingly.

    Enter a device page, and tap IP/Domain to edit the device's name, IP address, port number, user name, or password, and then tap Save.

    Note:
    • It is highly recommended to encrypt the device QR code for security reasons.

    • Deleting device is not supported if the site is authorized (except for devices added by IP/Domain).