Hik-ProConnect Mobile Client Overview

Hik-ProConnect Mobile Client provides access to the Hik-ProConnect from your smart phone.

After logging into the Hik-ProConnect via Mobile Client, the Home page will show.

Main Modules

The Hik-ProConnect Mobile Client is divided into four main modules. You can access these modules via the navigation panel on the bottom.

Table 1. Main Modules of Hik-ProConnect Mobile Client
Module	Description
Home	On the Home page, you can view the overview of your sites, managed devices, received exceptions, and other quick entries such as key features, and tutorial center.
Site	In the Site module, the site list will show. A Site represents a physical location where devices are installed and through which the Installer Admin/ Installer can manage the devices.
Exception Center	After setting the exception rules, when an exception occurs on the device, the device will push a notification to the Mobile Client (if the Received by in the rule contains Mobile Client) and you can view all the notifications of exception received by the Mobile Client in the Exception Center.
Me	View Account Information: You can view the information of the current account, including name, email, profile, and phone number. Note: You can edit the account information via the Hik-ProConnect Portal. For details, refer to User Manual of Hik-ProConnect Portal.
	Subscribe to Newsletters: For Installer Admin, if you didn't subscribe to newsletters when account registration, you can subscribe here. After subscription, we will send emails about latest product introduction, service introduction, questionnaires and special offers, to the email address which is used for your account registration. You can unsubscribe at any time in the Me > About page. After unsubscription, you will not receive any newsletter emails from us.
	Change Password: Change the password of the current account. Note: We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
	About: You can view the version of the current platform, and read the agreements, including terms of service, privacy policy, and open source license. After subscribing to the newsletters, you can unsubscribe here at any time. After unsubscription, you will not receive any newsletter emails from us.
	Help: Open the user manual of the Hik-ProConnect Mobile Client. You can enter keywords to search the information you want in the user manual for help.
	Feedback: If you have any questions or suggestions about the system, you can submit feedback to us. Select a type for your feedback and then enter your suggestions and questions in the pop-up window and attach a picture if necessary. Enter an email address. After we receive your feedback, we will send an email to this address if we get an conclusion. Click Submit.
	Logout: Log out of the current account and return to the login page.

Home Page Introduction

Figure 1. Home Page

Table 2. Home Page Description
Name	Introduction
Banner	There are some banners, showing the key features, functions, and important information of Hik-ProConnect. Note: You can inform your end users to download or update the Hik-Connect Mobile Client (Version 4.7.1 and later) by sending the QR code or download link to them.
Shortcut	Shortcuts of the key features are provided on Hik-ProConnect Mobile Client. Add New Site: Add a new site for managing the devices of end user. For detailed instructions, refer to Add New Site. Add Device: Add devices to a site manually or add by scanning the QR codes on the devices. For detailed instructions, refer to Add Device. Linkage Rule: Set a linkage rule which defines linked resource and linkage actions when the source detects the triggering event. For detailed instructions, refer to Add Linkage Rule. Hik-ePartner: A mobile application specifically designed for Hikvision partners. Tap Hik-ePartner to open the App (if it has been downloaded) or download the App (If not downloaded). It is dedicated to provide a full range of services and support for Hikvision partners, including: Browsing and searching of Hikvision's product information, sales promotion, and scheduled events. Earning reward points and redeeming gifts. Installation Tools. Live-chatting with Hikvision support representatives. Tools: Provides some online tools to improve your work efficiency.
Site Overview	You can view the number of sites managed in total. Besides, you can view: Not Invited: The number of sites for which no site owners are invited. Not Accepted: The number of sites of which the site owner invitation are not accepted. Unauthorized: The number of sites which are not authorized to you. Note: You can click to enter the site list. For detailed instructions about site management, refer to Manage Site.
Exception Overview	You can view the number of received exceptions and the proportions of each type of the exceptions. Note: You can click to enter Exception Center to check the received exceptions. For detailed instructions about Exception Center, refer to Exception Center.
Tutorial Center	You can view video tutorials to learn more about Hik-ProConnect and the proper ways of using the product. Tap a video to open a webpage and start playing the video. Tap View All to view all the videos in Tutorial Center.