Register an Installer Admin Account

Register an Installer Admin Account

The surveillance installation company should first register an Installer Admin account before accessing any functions of Hik-ProConnect.

  1. On the login page, tap Register to enter the registration page.
    Figure 1. Register Page
  2. Select the country/region of your company.
    Note:

    After registration, the country or region you selected for your company cannot be changed.

  3. Enter an email address which will be bound with the Installer Admin account.
  4. Tap Get Verification Code to get the verification code.
    Note:
    • If you don't enter the verification code within the required time, you can tap Resend to get the verification code again.

    • If you fail to get the verification code, tap Didn't receive the verification code? for detailed reasons.

    An email which contains the verification code will be sent to the email address you entered in the previous step.

  5. Enter the verification code you have received.
  6. Set the password of your account and confirm the password.
    Note:

    We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

  7. Enter your name and phone number.
  8. Enter the company name.
  9. Optional: Enter the authentication code which is used for authenticating that you are a professional Installer.
    Note:
    • The authentication code should contain 10 digits. Follow the instruction on the interface to get the authentication code.
    • If the authentication code is optional, you can leave it empty and authenticate your Installer Admin account later via the Hik-ProConnect Portal. For details about authenticating your account, refer to User Manual of Hik-ProConnect Portal.

  10. Optional: Check I would like to receive newsletters about new product introduction, service introduction, and questionnaires from Hikvision. I understand that at any time I can unsubscribe. to subscribe. You can unsubscribe from it in the Me > About page.
    • If subscription succeeded, you will receive a confirmation email in a few minutes. You can unsubscribe by clicking the URL in the email if needed.

    • After subscription, we will send emails about latest product introduction, service introduction, questionnaires and special offers, to the email address which is used for your account registration.

  11. Check I agree to the Terms of Service and Privacy Policy if you accept the details in these agreements.
  12. Tap Register.

    A registration confirmation email will be sent to the email address you entered in the above-mentioned step.

  13. Tap Verify Now in the email you received.

    After verification completed, you enter the login page of Hik-ProConnect.

You can log into Hik-ProConnect with this account, and perform other operations such as site management, etc.

After registering an Installer Admin account, you can log into Hik-ProConnect with your account. You need to fill in the information of your company to bind with your account. For details, refer to Manage Company Information.

Register an Installer Admin Account

The surveillance installation company should first register an Installer Admin account before accessing any functions of Hik-ProConnect.

  1. On the login page, tap Register to enter the registration page.
    Figure 1. Register Page
  2. Select the country/region of your company.
    Note:

    After registration, the country or region you selected for your company cannot be changed.

  3. Enter an email address which will be bound with the Installer Admin account.
  4. Tap Get Verification Code to get the verification code.
    Note:
    • If you don't enter the verification code within the required time, you can tap Resend to get the verification code again.

    • If you fail to get the verification code, tap Didn't receive the verification code? for detailed reasons.

    An email which contains the verification code will be sent to the email address you entered in the previous step.

  5. Enter the verification code you have received.
  6. Set the password of your account and confirm the password.
    Note:

    We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

  7. Enter your name and phone number.
  8. Enter the company name.
  9. Optional: Enter the authentication code which is used for authenticating that you are a professional Installer.
    Note:
    • The authentication code should contain 10 digits. Follow the instruction on the interface to get the authentication code.
    • If the authentication code is optional, you can leave it empty and authenticate your Installer Admin account later via the Hik-ProConnect Portal. For details about authenticating your account, refer to User Manual of Hik-ProConnect Portal.

  10. Optional: Check I would like to receive newsletters about new product introduction, service introduction, and questionnaires from Hikvision. I understand that at any time I can unsubscribe. to subscribe. You can unsubscribe from it in the Me > About page.
    • If subscription succeeded, you will receive a confirmation email in a few minutes. You can unsubscribe by clicking the URL in the email if needed.

    • After subscription, we will send emails about latest product introduction, service introduction, questionnaires and special offers, to the email address which is used for your account registration.

  11. Check I agree to the Terms of Service and Privacy Policy if you accept the details in these agreements.
  12. Tap Register.

    A registration confirmation email will be sent to the email address you entered in the above-mentioned step.

  13. Tap Verify Now in the email you received.

    After verification completed, you enter the login page of Hik-ProConnect.

You can log into Hik-ProConnect with this account, and perform other operations such as site management, etc.

After registering an Installer Admin account, you can log into Hik-ProConnect with your account. You need to fill in the information of your company to bind with your account. For details, refer to Manage Company Information.