If you know the IP address or domain name of a device, you can add it to the Hik-ProConnect by specifying its IP address/domain name, user name, password, etc.

1. Tap a site on the site list to enter the site details page.
2. Tap Add Device > Manually Add to enter the Add Device page.
3. Select IP/Domain as the register mode.
4. Enter the device name, device's IP address, port number, user name, and password.
5. Tap Add.
   CAUTION:

   The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

   Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

   Note:

   By default, Health Monitoring Service is enabled for the added devices. For devices with health monitoring service disabled, you cannot upgrade device firmware, set linkage rules (the existing linkage rules will be invalid), set and receive exceptions, and check device health status.

6. Optional: Perform the following operations if you need.

   Operations	Description
   Edit Device Information	For devices added by IP/Domain, if the device's information changed, or a network exception occurs, you can edit its information accordingly. Enter a device page, and tap IP/Domain to edit the device's name, IP address, port number, user name, or password, and then tap Save.
   Generate Device QR Code	You can generate a QR code of the added device. If an end user did not add the device to his/her Hik-Connect account, he/she can add it to the Hik-Connect account by scanning this QR code using Hik-Connect Mobile Client. On the top right of a device page, tap > Generate QR Code to open the Generate QR Code window. (Optional) Enter the password to encrypt the QR code, and then tap Next. Tap Save to save the generated QR code in your phone.
   Set Type for Unknown Device	If the Hik-ProConnect cannot recognize a device's type after you add it, you can manually set a device type for it. Enter a device details page, tap of the Device Type to enter the Device Type page. Select a type for the device. You can edit it again after the selection.
   Delete Device	On the device page, tap > Delete Device.

   Note:

   • It is highly recommended to encrypt the device QR code for security reasons.

   • For AX Pro, after adding an AX Pro to Hik-ProConnect, the Installer and Installer Admin's accounts will become the accounts of the AX Pro; these accounts will be deleted after the Installer deletes the AX Pro from Hik-ProConnect. If you edit an Installer's login password, the password for logging in to the AX Pro by this account will also change.

   • After authorizing a site with AX Pro to an Installer, the Installer and Installer Admin's accounts will become the accounts of the AX Pro; besides, the account with the permission of managing all sites will also become the account of the AX Pro.

   • If an Installer hands over the site with this AX Pro to an end user, the end user's Hik-Connect account will also become an account of the AX Pro, while the Installer's account will be deleted from the AX Pro. This is also applicable to an Installer Admin.

   • Please inform your end users to download or update the Hik-Connect Mobile Client (Version 4.7.1 and later). You can send the QR code or download link shown in the banner on the Home page of Portal to them.

   • Deleting device is not supported if the site is authorized (except for devices added by IP/Domain).