Account Management

Account Management

There are two types of accounts: Installer Admin and Installer. Each company has only one Installer Admin but can have multiple Installers.

Installer Admin

The Installer Admin has full access to the functions in the system. Usually, the Installer Admin can be the manager of the installation company.

Installer

Installers are "sub-accounts" to the Installer Admin and are controlled by permission for what they can do. For example, they can only manage the sites that are assigned to them. Usually, the Installers are the employees in the installation company.

The installation company should first register an Installer Admin account, and then invite the employees to register Installer accounts.

The flow chart of the whole process is shown as follows.

Note:

The latter three steps in the flow chart (Set Role and Permission, Invite Employees, and Accept Invitation and Register Installer Accounts) are only supported on the Portal currently. For detailed instructions about these three steps, refer to User Manual of Hik-ProConnect Portal.

Figure 1. Flow Chart of Account Management
  • Register an Installer Admin Account: The surveillance installation company should first register an Installer Admin account before accessing any functions of Hik-ProConnect. For details, refer to Register an Installer Admin Account.

  • Fill in Company Information: After registering an Installer Admin account, you should bind your company information (including company name, country, logo, business license number, etc.) with this account for better service. For details, refer to Manage Company Information.

  • Set Role and Permission: Before adding an employee to the system, you can create different roles with different permissions for accessing system resources.

  • Invite Employees: You can invite employees to register Installer accounts and assign different roles to employees to grant the permissions to her/him.

  • Accept Invitation and Register Installer Accounts: The employees can accept the invitation and register Installer accounts to manage sites and devices.

Account Management

There are two types of accounts: Installer Admin and Installer. Each company has only one Installer Admin but can have multiple Installers.

Installer Admin

The Installer Admin has full access to the functions in the system. Usually, the Installer Admin can be the manager of the installation company.

Installer

Installers are "sub-accounts" to the Installer Admin and are controlled by permission for what they can do. For example, they can only manage the sites that are assigned to them. Usually, the Installers are the employees in the installation company.

The installation company should first register an Installer Admin account, and then invite the employees to register Installer accounts.

The flow chart of the whole process is shown as follows.

Note:

The latter three steps in the flow chart (Set Role and Permission, Invite Employees, and Accept Invitation and Register Installer Accounts) are only supported on the Portal currently. For detailed instructions about these three steps, refer to User Manual of Hik-ProConnect Portal.

Figure 1. Flow Chart of Account Management
  • Register an Installer Admin Account: The surveillance installation company should first register an Installer Admin account before accessing any functions of Hik-ProConnect. For details, refer to Register an Installer Admin Account.

  • Fill in Company Information: After registering an Installer Admin account, you should bind your company information (including company name, country, logo, business license number, etc.) with this account for better service. For details, refer to Manage Company Information.

  • Set Role and Permission: Before adding an employee to the system, you can create different roles with different permissions for accessing system resources.

  • Invite Employees: You can invite employees to register Installer accounts and assign different roles to employees to grant the permissions to her/him.

  • Accept Invitation and Register Installer Accounts: The employees can accept the invitation and register Installer accounts to manage sites and devices.