Upgrade Device

Upgrade Device

If the Hik-ProConnect Mobile Client detects new firmware versions of devices including security control panels, doorbells, Hik-ProConnect box, Cloud Storage DVR, and certain models of network cameras, you can upgrade the devices by the Mobile Client.

Note:
  • Device upgrade needs to be supported by device firmware. Contact our technical supports for details.

  • You can also upgrade the device when you add it. See Add Device by Hik-Connect (P2P) for details.

  1. On the site list page, tap a site name to enter the site's page.
  2. If you did not perform security authentication, tap Authenticate to perform this operation. See More Functions for details.
    Note:
    • No new version will be detected without security authentication.

    • will appear beside the name of an upgradable device on the site list.

  3. Tap the device name to enter the device page.
  4. Tap Upgrade.
  5. Optional: For security control panels enabled EN50131 Compliant mode, enter the device's password.
  6. Tap OK to start upgrading.
    Note:
    • Upgrading device may takes a few minutes. You can go back to the last page to perform other operations.

    • Once started, the upgrade cannot be stopped. Make sure a power failure or network outage does not happen during the upgrade.

Upgrade Device

If the Hik-ProConnect Mobile Client detects new firmware versions of devices including security control panels, doorbells, Hik-ProConnect box, Cloud Storage DVR, and certain models of network cameras, you can upgrade the devices by the Mobile Client.

Note:
  • Device upgrade needs to be supported by device firmware. Contact our technical supports for details.

  • You can also upgrade the device when you add it. See Add Device by Hik-Connect (P2P) for details.

  1. On the site list page, tap a site name to enter the site's page.
  2. If you did not perform security authentication, tap Authenticate to perform this operation. See More Functions for details.
    Note:
    • No new version will be detected without security authentication.

    • will appear beside the name of an upgradable device on the site list.

  3. Tap the device name to enter the device page.
  4. Tap Upgrade.
  5. Optional: For security control panels enabled EN50131 Compliant mode, enter the device's password.
  6. Tap OK to start upgrading.
    Note:
    • Upgrading device may takes a few minutes. You can go back to the last page to perform other operations.

    • Once started, the upgrade cannot be stopped. Make sure a power failure or network outage does not happen during the upgrade.